Searching Finance is delighted to announce that Christophe Langlois has signed with us to produce a sequence of three books ''Customer Experience Without Borders'' assessing the rise of social media in financial services.
Christophe Langlois is an experienced presenter, thought leader, and advocate for social media and he is a regularly requested chairperson and speaker at conferences.
More about Christophe
Christophe is a trusted advisor, an active blogger and business networker
. He spent most of his career in banking and financial services covering the EMEA region. In 2007 Christophe founded Visible-Banking.com
, which quickly became the leading independent blog 100% focused on social media in banking, financial services, and insurance. In 2008 Christophe left his Senior Innovation Manager role at Lloyds TSB, one of the major banks in the UK, to set up Visible Media Ltd and help financial institutions better understand and leverage social media thoughout the world.
Praise for Christophe
“Christophe is an industry leader and a true visionary. I've been reading his work for some time and had the pleasure of working with him.His sharing of keen insight, opinion and direct connections to leading industry members was exceptionally valuable. If you want to stay on top of what is happening in this space, stay connected to Christophe and point your RSS reader to his blog.”
, Vice President Online Strategy at Merrill Lynch