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Effective Bank Regulation and Supervision, The Future of Banking After Global Re-Regulation
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A Merchant's Guide to Credit and Loyalty, Disruptive Mobile Applications and Services 2011-2015, Google Wallet and the New Payments Ecosystem, Mobile Payments 2012-2016, Mobile Messaging Futures 2012-2016, Mobile Data Usage Trends 2011-2015, Smartphone Futures 2012-2016, The Global Contactless Payment Cards Market: Development, Opportunities and Perspectives, The Future for Electronic Payments in Russia, Will there be another MPESA? The Future for M-banking and Payments in Emerging Markets, Tesco Bank and Virgin Money: Can Banking WIthout the Banks Work?
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Banking in Sub-Saharan Africa: A Strategic Market Review, Eastern Europe: Risk Perceptions versus Economic FundamentalsNordic Card Trends and Opportunities 2011-2012, The Future for Electronic Payments in Russia,
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Mobile Payments 2012-2016, Mobile Messaging Futures 2012-2016 Disruptive Mobile Applications and Services 2011-2015 Mobile Data Usage Trends 2011-2015
Retail Banking
Retail Banking Strategies: The Critical Dimensions for Excellence
Treasury
Liquidity Strategies for Banks and Financial Institutions
Wealth Management
Something New Under The Sun: The Space Investment Report 2013, Wealth Management : The Key Dynamics for Growth
Professional
Talent Management 2, Transforming Public Services
A new report on one of the hottest subjects in financial services technology
The Business Case for Cloud Computing in Financial Services is the first comprehensive, in-depth examination of a potentially transformational new technology that could make a deep impact on operational efficiency and profitability. The report will cover the following topics:
The state of the art and science of cloud computing
The data centre
Cloud technology requirements
The integration of social media
Cloud computing in financial services
Data centre and cloud technologies in financial services
Cloud computing in financial trading
Cloud computing in payment processing
Cloud computing in mobile banking
Future directions
Written by Dr. Rao Mikkilineni, who has over 30 years of experience in delivering software, hardware and services and currently speciaises in cloud computing, The Business Case for Cloud Computing in Financial Services will be published in June 2012.
To reserve your copy at a pre-publication discount price of £1,000/$1,637/€1,129, contact us at
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; tel +44 (0) 7885 441682
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Report overview
Russia has one of the fastest growing electronic payments markets in the world, with the number of subscribers exploding over the last three years.
The number of people connected to the Internet is doubling about every 18 months, reaching about 50 million people by the end of 2011. Within the last year, online payment turnover in Russia increased 75 percent year-on-year. There are certainly techology, regulatory and security issues that are currently impeding market growth, but there is a strong impetus for change - change that could unlock a potentially huge market for players positioned with the right strategy. The entry of PayPal into the Russian market in August 2011 indicates their confidence in the profit potential of the market. Others are likely to follow, challenging imcumbents Yandex, Dengi and WebMoney, which currently control 90% of the market.
This new report provides a data-based in-depth analysis of the issues, strategies and forecasts for the market.
Summary contents
1. Overview of the Russian electronic payments market and its main payment services providers (PSPs).
2. The effect of the financial crisis on the Russian payment market.
3. Analysis of the business models of the key market players.
4. Review of banks' activity in the Russian payment market.
5. Competition and convergence issues between bank and non-bank PSPs.
6. Self-service payment terminals: the reasons behind the success story.
7. Mobile payments.
8. PSPs and social networks.
9. Social aspects and public perception of payment services.
10. IT security and fraud prevention issues.
11. The ‘electronic state’ and electronic payments.
12. Market forecasts.
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This report was published in June 2012. To order at £700/€871/$1,092, click the link below.
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About Artem Genkin
Artem is a professor of economic theory at Moscow Academy of State & Municipal Government. His interests include: the theory and practice of innovation, the evolution of payment systems, Austrian economics and corporate governance and globalisation. He is the Co-owner and CEO at the consulting group "ASPECT" (www.cg-aspect.ru).
Widely published in his native Russia, this is Artem's first English language project. A full list of Artem's publications is available at http://www.genkin.ru/
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What were the critical success factors behind the M-PESA phenomenon, and why have they been so hard to replicate?
One of the first, and certainly the most successful, implementations of mobile money in emerging economies was M-PESA in Kenya. What started off as a pilot in April 2007 has to date ballooned into a system that is used by some 14,008,319 customers with a total of 27,988 agents, with mobile wallets being used by the majority of those customers as their current account into which salaries are disbursed and from which they pay bills and buy goods.
The success of the system has led to the realisation that collectively the so called ‘unbanked’ or bottom of the pyramid wealth is somewhat larger than previously realised. Banks and other financial institutions have now realised this, and are also putting systems in place to try and attract these customers through their doors, whether they be actual doors to the banks, or using sub-agencies which offer similar facilities to those offered by mobile money agents.
This report explores the reasons for M-PESA’s success, the way in which the functionality has grown, in a demand-led manner, and discusses whether we will see another mobile money phenomenon in emerging markets.There is no shortage of mobile money implementation in most other developing countries in the world right now. To date we have seen other success stories, but none to rival the success of M-PESA.
Published June 2011
ISBN 978-1-907720-24-6
50 pages
For full contents in PDF format, click here
For the FREE Executive Summary, click here
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Overview
Three years after the nadir of the banking crisis of 2008, the business of banking is undergoing massive change as governments and regulators strive to return stability to the banking system and avoid the future provision of taxpayer support to failing banks.
The multiple issues raised by the crisis are converging into one core and very fundamental question: what will be the future shape of the banking business in the developed world? Faced with a raft of untested new initiatives, uncertainty over the direction and effectiveness of bank regulation, a potentially very uneven global playing field, the possibility of drastic restructuring, and the prospect of much reduced profit levels, banking is facing a very challenging future. Add to the mix the impact of this 'new normal' of profitability on investor sentiment with its increasing appetite for risk, and the need to nevertheless operate in a political climate of public anger and retribution, and you have a unique set of conflicts that mean that banking is facing a perfect storm of uncertainty and threat.
But one thing is certain: bankers, investors and others need to plan now for the future, and key strategic decisions to ensure a sustainable future have to be made. Risk, Regulation and Profitability: Reconciling Banking's Key Strategic Challenges defines and analyses the core issues, balances and weighs conflicting views, and assesses likely impacts and outcomes to provide unique and insightful strategic input in troubled times.
Revised 2012
ISBN 978-1-907720-29-1
100 pages
For full contents in PDF format, click here
For the FREE Executive Summary, click here
Print £1,000/€1,167/$1,588/including p&p
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“Much has been written about the causes of the financial and banking crises. In his new report ‘The Future of Banking: Reconciling Risk, Profitability and the Public Interest’ Steve Davis analyses some of the less frequently cited causes such as:deficient bank governance, regulatory shortcomings and the drive for unrealistic profitability. He uses these same factors to offer a view – as only he can and not always very comforting! – about the future and how bank managements, regulators and investors will need to respond”. Sir Win Bischoff, Chairman, Lloyds Banking Group
"An excellent, comprehensive, and highly readable report. Steven Davis is an accomplished and internationally renowned analyst of bank trends bringing to the task a wealth of experience both as a banker and banking consultant. Davis considers the key dimensions of bank strategy, corporate governance, the evolving regulatory and supervisory regime, and risk management strategies, and offers a wealth of valuable insights. The analysis is powerfully informed by a series of powerful case studies of banks which have been successful in risk management and strategy rather than, as with most previous studies, on what went wrong. This timely report gives an in-depth analysis of banks that have achieved success in their models over an extended period. In the process, the author considers the key issue of how to reconcile loss mitigating strategies whilst at the same time achieving satisfactory investor returns. The penetrating discussion is also greatly informed by a series of structured interviews with bankers, analysts and supervisors.
This report is a tour de force and the analysis that Davis presents will be of real value to bankers, supervisors, bank analysts and academic scholars. It is a must-read." Professor David T Llewellyn,oughborough University, and Vienna University of Economics and Business
.“Drawing on insight from senior industry managers, this report offers a compelling and comprehensive view of the post-crisis retail environment” Roberto Nicastro, global retail head, UniCredit
"A fascinating analysis - offers valuable insights and a thorough overview of current issues."
Yves Robert-Charrue, Member of the Executive Board, Head Investment Solutions Group, Bank Julius Baer & Co Ltd.
The aftermath of the financial crisis has produced a tectonic shift across all core retail banking strategies. Retail Banking Strategies: the Critical Dimensions for Excellence examines the key strategically important questions for bankers and others interested in the drivers of success in today’s post-crisis banking world.
Based on in-depth interviews with senior executives of leading retail banks as well as independent management consultants, rating agencies, and bank regulators with deep knowledge of the sector, the report digs deep into the collective experience and instincts of these leading practitioners to produce a strategic blueprint for banking excellence in these most “interesting” of times.
Unique case studies selected to reflect varying aspects of excellence include:
“Steve Davis has always been innovative in looking at the banking industry, and in writing about its challenges and opportunities”
Sir Win Bischoff, Chairman, Lloyds Banking Group plc
“Drawing on insight from senior industry managers, this report offers a compelling and comprehensive view of the post-crisis retail environment” Roberto Nicastro, global retail head, UniCredit
Download the FREE Executive Summary here Retail_Strategies_2011_Executive_Summary.pdf
Print
Published: January 2011
ISBN 978-1-907720-13-0
120 pages
Print: £1,000/US$1,605/€1,153 inc p&p
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The focus on cash has intensified since the financial crisis and company cash balances have reached record levels.
In crisis-riddled markets, Financial Institutions and Corporates need to ensure cash is available to deal with whatever happens in the market.
Five key events have pushed cash management to the forefront of attention:
1. Liquidity concerns and cash cushions;
2. No growth economies (especially in Europe);
3. Tight credit markets;
4. The recapitalisation of banks in order to meet new global standards (Basel III);
5. New legal regulations and compliance.
Liquidity Strategies for Financial Institutions and Corporates: The Art of Cash Management is a best-practice guide through the financial storm for Chief Financial Officers, Treasuries and Cash Managers.
With greater insight into banking, payment and trade infrastructures, better decisions can be made to drive the efficiency and effectiveness of cash.
Written by John Bertrand, a veteran banker with 30 years' experience in banking, cash management, payments and technology at Citibank, IBOS, ALLTEL, Misys and Admertec/Ceptum in the US and the UK.
Review
“Liquidity Strategies for Financial Institutions and Corporates is superb. For the first time there is a book that explains banking and finance in everyday language. Easy and simple to read and understand. It is ideal for CFOs and others needing a practical understanding of finance and how it affects their companies." Thomas E Jones, former Vice Chairman of the IASB
Publication date: April 2012
ISBN 978-1-907720-47-5
Download full Contents here
Download sample pages here
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Each chapter starts with Key Questions for the CFO, Treasurer or Cash Manager and a Key Points Summary
Preface
Introduction
Managing cash flow
Banks create their own cash cushions
The move towards non-banks
1 The three levels of cash management
Introduction
Domestic cash management
Bank charges on the rise
Domestic cash management stages
Stage 1: Simple bank account
Stage 2: Bank account with technology
E-banking now the preferred approach
Smartphones
Stage 3:Bank account with investment rules
Stage 4: Bank account with overdraft facilities
Stage 5: Multiple banks with more than one bank account in the same currency
Complexity increases as company grows
Technology and processes
Competitive bidding for banking business
International cash management
Stage 6: International cash management services with more than one currency account
Cash pooling to notional pooling
Cash pooling considerations
Notional pooling
Notional accounting
Payment infrastructure
Global cash management
Stage 7: Global cash management
Reducing transaction volumes
CLS
Geographic approach
Nordic region vs. eurozone
Rules on inter-company lending
The technology that makes cash management work at banks
The future
2 Compliance: new rules and regulations for bank accounts
Compliance started in earnest in 2001
Ongoing AML
Politically Exposed Persons
Due diligence by the corporate
Due diligence by the bank
High risk criteria
Documentation
Customer Due Diligence/Know Your Customer
Anti Money Laundering
The money laundering schematic
Risk-based assessment
Customer screening
Single view of the customer business within the bank (CRM)
Account monitoring
Bank applies compliance testing to bank accounts
Bank applies compliance to payment messages
Additional regulation
The future
3 Bank account structures
How safe is your bank balance?
Stability ratings and stress tests
Bank account fees
Electronic Bank Account Management (eBAM)
Extensible Markup Language (XML)
Banking mandates
Value dating
Credit attached to the bank account
Branch foreign exchange rates
Bank accounts for third party cash administrators
Client cash structure: today and tomorrow
Benefits of client cash
Bank – today (with little automation)
Bank with third party accounts (full automation, complete STP)
Intermediary – today
Intermediary with virtual accounts
Corporate employing third party accounts
The future
4 Liquidity management and cash cushions
Liquidity management
Intraday liquidity in clearing and settlement
Pricing intraday liquidity
Reduction in bank lending capacity
Credit scoring
Degrees of liquidity
Cash and the flight to safety
Cash cushions
Stress testing
The future
5 Putting cash to work
Earning interest
Islamic banking
Linking the savings module to the bank account
Outside investments
Forecasting cash flows
Predicting revenue and expenses
Making money on the money
The future
6 Risk and interest structures
The investment risk pyramid
Base level investments – no risk to principal and highly liquid
Appreciating cash investments – up to 15% market risk and highly liquid
A strong currency
Gold
Speculation – up to 50% market risk
Gold – the universal currency
The future
7 The credit ladder
Charges for credit facilities
Credit rating agencies
Banks and financial institutions’ scoring techniques
Intraday overdrafts
Large value payments
Other credit techniques
Asset based financing
Sale and leaseback
Leasing other assets
Loans against equity
Inventory financing
Government return financing
Financing via other collateral
Credit default swaps
The future
8 The investment pyramid versus the credit ladder
Net Interest Income (NII)
Comparing the pyramid with the ladder
The future
9 Payments
Creating harmonised payments
Float and timeframes
Same/next day funds transfers – urgent payments
Other payment methods
Cheques
Automated Clearing House (ACH) payments
ACH for non-urgent payments
Direct debit
SEPA Direct Debit (SDD)
Local direct debit schemes vs. SEPA
Payment solutions for corporates
E-payments
M-payments
Warehouse accounts
International payments for corporates
Correspondent banking payments
Other international payment options
The banking infrastructure for cross-border payments
Third party account managers
Payment fees
Real Time Gross Settlement (RTGS)
The credit card process cycle – key players
Sample transaction and stakeholders
Prepaid cards
Near Field Communication (NFC) payments
Reconciliation
The future
10 Foreign exchange
International cash management and FX
Managing foreign exchange options
Derivatives
e-options
Regulatory changes
Other options
Forwards
Interest rate swaps
Currency exposure
Buying and selling FX
Credit line from the bank
Spread and commission-based pricing
Continuous Linked Settlement (CLS)
Automated FX (e-trading)
FX roles
The administrator
The dealer
The trader
The customer
The compliance officer
The support team
Currency movements
Margin, or increased leverage
Comparing euro performance
Asian currencies and the RMB
The future
11 Supply chain management
The supply chain and liquidity
DPO
DSO
DIO
Supply chain management developments
SWIFT’s TSU
Forfaiting
Size of the supply chain
Top 20% of companies achieve efficiencies
The physical supply chain
The electronic financial supply chain
Technology creates efficiency
Logistics and the supply chain
Supply chains and the role of the financial services industry
Automation and standards
Invoice financing
E-invoicing
Global adoption of e-invoicing
Changing supplier and buyer processes
Rosettanet
Bill payment in the US
The future
12 Illiquid management
Bankruptcy
Liquidation in the UK
The winding-up process
Liquidation
Pre-pack administration
13 Case study: Nordea
Profile
Client base
Cash management products
Group accounts
Sweeping and topping
Zero balancing
SWIFT statements
Value dating and currencies
Direct debit
Same-day cross-border money
Inter-company payment
In-house bank for a Corporate Treasury
Netting
Mobile banking
e-invoices
Factoring
Re-invoicing
Working capital
Achievements and initiatives
Client case study – Tele2
Tele2’s treasury centre
14 Case study: Citibank
Profile
Cash management products
CitiDirect (e-banking)
CitiDirect BE Mobile
WorldLink
WorldLink Payment Services reporting and tracking online
Group accounts
Citibank Electronic Cheque Deposit (ECD) in the US
Payment
Notional pooling
Data aggregation
Analytics
Target balancing
Netting
Electronic supply chain
The Citibank Electronic Account
Citibank e-Billing
CityFXPro
Pricing on 130+ currency pairs
Outsourcing treasury functions
Online investment
Liquidity desks
Achievements and initiatives
15 Case study: HSBC
Profile
Cash management products
Exposure management
Receivables solutions
Currency dealings as and when
Actively managing the exposure
Interest rate offerings in other countries
Cash concentration and multi-currency receivables
Online banking – Direct Connect
HSBCnet
HSBCnet Mobile
Achievements and initiatives
Client case study – Korean Air
16 Case study: Wells Fargo/Wachovia
Profile
Cash management products
Inefficient manual processing
No real-time visibility
Inaccurate cash forecasting
Increased exposure to fraud
Services for multinational corporates (MNCs)
Cash management consulting for multinational corporations
ACH
Cash collection (USA)
Remote Deposit Capture (RDC) for cheques
Direct deposits
Pre-authorised payments (direct debit)
Sweep investments for corporates
Global cheque clearing
Lockbox – the collection of cheques
Client case study – Bumble Bee Foods
Tables and figures
Table 1.1: Features of UK bank accounts 2009, 2010
Table 1.2: EIU 2010 digital economy rankings and scores
Table 3.1: Deposit protection schemes
Table 5.1: Wells Fargo economic forecast 2011
Table 7.1: Charges for credit facilities
Table 7.2: The credit ladder
Table 7.3: Credit rating agencies ratings guide
Table 9.1: Payment systems comparison
Table 9.2: Multipurpose Pan-European Direct Debit
Table 9.3 Prepaid card fees
Table 9.4: The reconciliations process
Table 10.1: Example of currency option pricing based on basis point spread.
Table 10.2: Euro changes as reported by the European Central Bank
Table 13.1: Report for external sales less exchange rate fluctuations
Figure 1.1: Simple domestic cash management
Figure 1.2: Account opening process
Figure 1.3: Simple bank account – domestic
Figure 1.4: Simple bank account – international
Figure 1.5: More than one company bank account (single currency) – simple
Figure 1.6: More than one company bank account (single currency) – alternative
Figure 1.7: International cash management
Figure 1.8: Cash pool with notional pooling
Figure 1.9: Bi-lateral netting
Figure 1.10: Multi-lateral netting
Figure 1.11: Bi-lateral and multi-lateral netting
Figure 1.12: Payment and core banking landscape
Figure 1.13: Core banking systems and payments landscape
Figure 2.1: Ongoing due diligence
Figure 3.1: eBAM - opening a bank account
Figure 3.2: eBAM – account maintenance
Figure 3.3: eBAM – account closure
Figure 3.4: Value dating
Figure 3.5: Value dated transactions
Figure 3.6: Branch foreign exchange rates
Figure 3.7: Virtual account model
Figure 3.8: Deposits to MFI by non-financial and other financial sectors
Figure 4.1: Liquidity management for a bank
Figure 4.2: Intraday money flows
Figure 4.3: 30-day cash outflows
Figure 5.1: Bank account with savings account
Figure 5.2: Outside investments
Figure 5.3: Company balance over time
Figure 5.4: Forecasting company balances going forward (1)
Figure 5.5: Forecasting company balances going forward (2)
Figure 5.6: Interest rates vs. time (UK, December 2011)
Figure 6.1: The investment pyramid
Figure 6.2: Gold – London PM fix 2000-2011
Figure 7.1: Sovereign credit default swaps January 2010– November 2011
Figure 8.1: The investment pyramid vs the credit ladder (1)
Figure 8.2: The investment pyramid vs the credit ladder (2)
Figure 8.3: The investment pyramid vs the credit ladder (3)
Figure 9.1: Cheque (paper) payment flow
Figure 9.2: ACH payment
Figure 9.3: Direct debit payment
Figure 9.4: SEPA Direct Debit
Figure 9.5: Banks’ payment solutions for corporates
Figure 9.6: Warehouse account process (1)
Figure 9.7: Warehouse account process (2)
Figure 9.8: Foreign exchange payments
Figure 9.9: Options for international payments – independent domestic banks
Figure 9.10: Options for international payments – domestic banks in an Association
Figure 9.11: Options for international payments – international bank
Figure 9.12: Traditional cross-border payments
Figure 9.13: Direct debit to a virtual account
Figure 9.14: Direct debit from a virtual account
Figure 9.15: Real Time Gross Settlement process
Figure 9.16: The credit card process cycle
Figure 9.17: Integrated and hosted virtual account solutions
Figure 9.18: Corporates – the paper trail
Figure 9.19: Corporates automated using virtual accounts
Figure 11.1: Supply chain growth
Figure 11.2: Supply chain management
Figure 11.3: Sales days outstanding
Figure 11.4: Supply chain financing for large companies
Figure 11.5: Accounts receivable financing
Figure 11.6: Invoice factoring
Figure 11.7: Invoice discounting
Figure 11.8: Paper vs e-invoicing
Figure 15.1: Korean Air’s FX outsourcing solution
John's expertise in banking, cash management, payments and technology was gained over 30 years at Citibank, IBOS, ALLTEL, Misys and Admertec/Ceptum in the USA and UK.
In this time he created and implemented technology in front, middle and back offices of banks, in addition to developing electronic access options for the needs of corporations and retail customers. This included redefining core banking for Misys (300 banks), ensuring long-term revenue. He has provided and developed cash management consulting, netting schemes, third party cash management, pooling and foreign exchange.
John has been involved in mergers and acquisitions in more than 10 banking/software transactions that included cloud-based solutions. One transaction in the cloud now represents 9% of Misys profits.
John raised capital, added mezzanine financing, leasing and invoice factoring together to create Ceptum Limited, a potential bank, now with $10 million in profitable assets and with no debt.
He has worked with the UK (FSA) and Swedish (FI) banking and finance authorities to create a de nova bank.
Banking in Sub-Saharan Africa: a Strategic Market Review - Vol 1 | £600.00 | Add to Cart |
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Founded by Joe DiVanna in the United States in 1998, with a UK-based operation since 2000, Maris Strategies is a research think-tank for financial services, government agencies, multinational corporations and technology providers. As a research and advisory group, our unique value proposition is based on five key concepts:
• Measurable action-based business strategies
• The applied use of technology to create value
• Methodologies to produce break-through thinking
• Finding unique solutions to global organizational challenges
• Generating ideas in our idea factory
Wealth Management 2011-2012 - Print | £996.00 | Add to Cart |
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By Steven I Davis
Published: 1 June 2010
150 pages
ISBN 978-1-907720-02-4 (hardback)SBN 978-1-907720-00-0 (paperback)
Hardback: £50/US$75/€58 plus p&p
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A new and unique insider view of what actually works, what ought to work, what prevents it from working, and what needs to be done about it – industry experts who have to implement and work within regulatory systems give the real best practice picture
“… Required reading for anyone with a stake in strengthening the financial system – which is pretty much all of us."
Robert P. Kelly, Chairman and CEO, BNY Mellon
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The recent financial crisis has unleashed a flood of views on what happened, why it happened, and what new regulatory measures and structures might prevent or mitigate such crises in the future. Effective Bank Regulation and Supervision: Lessons from the Financial Crisis takes a different approach. Based on in-depth interviews with more than 30 senior, experienced bankers, regulators and supervisors, academics, management consultants, ratings agencies and securities analysts, all deeply involved in the regulatory process, it seeks to answer two key questions:
Which bank regulators around the world have demonstrated relatively superior results in terms of regulatory outcomes? and
What lessons for the future can be drawn from their experience?
The result is a ground-breaking insight into the likely future success of bank regulation and the key factors which will determine such outcomes.
The role of regulation or supervision in the future stability of the global banking system has never been more important than now, and never has the conduct of banks and their regulators been under closer scrutiny. How can regulation work without effective supervision? And what about the virtues of principles-based, as opposed to rules-based regulation? Among the hundreds of bank regulators around the world are examples of what works and what doesn’t as the ‘new normal’ in bank regulation is introduced. By gathering as much evidence as possible of best regulatory practice under fire during the recent financial crisis, Effective Bank Regulation and Supervision: Lessons from the Financial Crisis provides some thoughtful insights and positive lessons for regulators and those responsible for the regulatory function – and to lay out clearly the conclusions from their collective experience.
Research participants include:
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Key topics:
Chapter 1 Introduction and overview
Chapter 2 Anatomy of the banking crisis
Chapter 3 The emerging new model of financial regulation
Chapter 4 Regulatory structure and policy
Chapter 5 The role of professional skills
Chapter 6 Politics and bank regulation
Chapter 7 Regulatory authority case studies
Chapter 8 Lessons from the past and the outlook for the future
Chapter 9 Conclusions
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Research participants
Institutions
APRA
Banca de Espana
Banca d’Italia
BNY Mellon
BaFin
Bankinter
Banque de France/
Commission Bancaire
Boston Consulting Group
CBFA
Citibank
Deutsche Bank
Fitch Ratings
Financial Services Authority (UK)
Financial Supervisory Authority of
Norway
HSBC
Lloyds Banking Group
Oliver Wyman
McKinsey & Co
OSFI
Office of the Comptroller of the
Currency
Promontory Financial Group
Sandler O’Neill
State Street Bank
Swedbank
Individuals
Claudio Borio
Clive Briault
Professor James Barth
Larry Fish
Edward Ladd
Professor David Llewellyn
The first personal finance book you won't be embarrassed to be seen reading
By Andy Golding, with special contributions from Dr.Trevor Lee, @CoffeeCurls and Paul Lucraft
Andy Golding can't make you a millionaire, but this is what he can do:
• To get you thinking about money, your choices and options.
• To help you develop an early warning system for your financial problems.
• To get past some of the myths about money and to give an insight into the thinking at your bank.
• Help you think about your relationship with your bank. What do they want from you? What can you get from them and how can you work with them.
• Speculate (and it is just speculation) about where financial services, society, demographic change and so on is taking us ... might we be seeing the end of retirement, and what would it mean to you?
• To shed some light on the financial situation we're in at the present (by we, I mean the whole world).
• To give you the means to explain personal finance to others.
He'Il even quote some Karl Marx - not something you readily associate with a financial services CEO.
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Publication date: January 2012
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Preface 1
Chapter 1: Andy’s introduction
Hello
Why am I writing this book?
The monkey story
Finance, personal responsibility and blame
Emotions and money
How to make £100 into £1,000
R is for relief
Profits, losses and big bonuses
Sometimes predictions of the future are so spooky
Are we getting financially lazy?
A quick history lesson
It’s officially hot
Shopping and money
One very final point
The fiscally responsible parent
How I’ve organised this book
Don’t eat the marshmallow yet
Chapter 2: The condensed banker
The basics
What is a bank?
What is a bank account?
Why would you have a bank account?
Why doesn’t everyone have a bank account?
So why isn’t everyone banked?
Products
Fair, or not?
Do we take cards for granted?
There are as many gimmicks in the car world as there are in financial services
Q is for quality – easy to say, much more difficult to deliver
What we fail to teach our kids about money – voices from the City and finance
Chapter 3: Budgeting
Budgeting
Personal financial management programmes
All you ever need to know about budgeting
Basics
For advanced users
For even more advanced users
Ultra-advanced users
Chapter 4: Time, gentlemen, please
Compound interest
Inflation
Andy fights inflation
Some thoughts on the housing market
The facts about the UK housing market
To fix or not to fix, that is the question
Buy-to-let mortgage regulation – good or bad?
The housing market and first-time buyers
E is for
F is for the first-time buyers... again
One last word
Bar stool economics
Chapter 5: What happens when it all goes wrong?
D is for
Trouble meeting the mortgage?
Who can we trust?
Get personal with customer services
Bad options
Your credit rating
Guarding against online fraud
G is for Google Checkout
@CoffeeCurls
Dealing with debt – how I went from owing £36k to being back in the black
Debts
Learn from your mistakes
The want generation
Chapter 6: Is the 19th century the future?
Does mutuality still have meaning?
The United States
Japan
Kenya
Mobile money
N is for new money
And finally, Facebook
What we fail to teach our kids about money – comments from outside the UK
Chapter 7: Closing words, the bigger picture
Some sad truths
Dimension 4: family and peer relationships
Dimension 5: behaviours and risks
Dimension 6: subjective wellbeing
A spark of optimism
A modern paradox: why children need to experience failure
Prevention is better than cure
Andy Golding is a self-confessed addict of all things financial. He has over 25 years experience of working in the financial services industry and in that time has been a banker, a mortgage lender and a CEO of two mutuals.
Having spent time working with young enterprise groups and, for that matter, his own kids, he realised that the level of financial literacy among young people, and probably older people too ,was low. He believes that too many people are controlled by money and the organisations that provide financial products, but with a bit of knowledge and some basic rules, really thinks that people can take back that control and have a better relationship with the thing that can cause so much stress and worry.
'The Crowd' are the group of contributors who generously offered their stories, experience and opinions in support of the goal of wider financial literacy, particularly among the young. They are:
@CoffeeCurls
Adam Bennett
Ali Gill
Barry Hughes
Becky McCray
Bikash Matthur
Bob Ford
Chris Brooks
Claire Logie
Dave Birch
Bob Ford
Ian Holmes
Jacqui Taylor
Jagjit Chadha
Nersen Pillay
Naomi Stanford
Paul Lucraft
Robin Hesketh
Rupert Lee Browne
Sandy Vaci
Soni Putnis
Steven Spierer
Trevor Lee
Walter Marlowe
William Keegan
Format: PDF
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David W. Schropfer is an international business leader with two decades of management experience ranging from telecommunications to payment systems. Mr. Schropfer is a Partner with the internationally recognized consulting firm, The Luciano Group, where he leads its Mobile Payment and Mobile Commerce practice. Earlier in his career, he was Senior Vice President with IDT Telecom, and a Business Development Officer for Capital One. He has served on the Board of Directors for multiple companies, and is a frequent speaker at industry conferences and trade shows. After graduating Boston College, David earned an Executive MBA from the University of Miami.
''You’re not a Computer Science Engineer or a payments expert but just like everyone else you have a mobile phone. You’re not a first adopter but you’re intrigued with your phone’s capabilities and you would not mind to use it for more than a phone call or text. You’re bombarded with information about mobile financial services that either expect you to know it all or treat you like a child. In other words, if you are like most of us then The SmartPhone Wallet is a book for you. The book will take you through the basics of payments, mobile networks, the intersection where they meet, and what this convergence can mean to you.'' Mirek Kula, Co-Founder and CEO, REC-ORDER, LLC
"I recommend David Schropfer's "The Smartphone Wallet". This book is fundamentally sound and it is easy to read. David's practical view on next generation banking / smartphones is innovating and realistic. The book starts with describing today's banking / consumer function and the innovating technological movement on the horizon. Individuals involved in wireless banking and or any technology background interest should read this book." Patrick Gartner, Director of PM and IT integration, Activu Corporation
"The Smartphone Wallet was a great read. The writing style made it an easy read. The content and perspective gave some very valuable insight into future trends of mobile payments. I can't wait for the next book in this series." Meg Collin, Global Telecom Procurement and Sourcing Expert
Why bail-outs fail and people power will succeed
‘Lipstick on a Pig: Why Bail-outs Fail and People Power Will Succeed’ is the first of a new series of books by Zopa co-founder Simon Deane-Johns (aka ‘The Pragmatist’) that take a subversive and irreverent look at how the relationship between society and its institutions is changing, fundamentally and forever - how we, as individuals, are personalising the one-size-fits-all existence traditionally offered by our institutions; and what the impact of this trend will be on our financial system, politics, unions, the church and beyond.
Irreverent it may be, but the series deals with some of the most serious and far-reaching issues facing us today. Why start with our financial system? Because, like it or not – and recent impromptu campsites demonstrate that most of us do not like it – our financial system is supposed to be the beating heart of our society, yet it’s badly broken. And all the money we allocate to the existing structure is just so much lipstick on a pig. But there is hope, even in the face of financial doom. Alternative financial structures are emerging as part of the ‘architecture of participation’ that characterises the online environment. At the same time, the ‘occupations’ are a sign that the majority of us have rounded the ‘change curve’. That we have moved beyond 'shock' at how broken things are, through 'denial' and past 'anger and blame' – despite what’s written on the placards. We all accept the financial system has changed for the worse, and that something must be done. The only reason people are gathering publicly is to figure out what and how.
‘Lipstick on a Pig’ explains this challenge in five chapters, based on a series of Pragmatist posts on banking and finance. In the first chapter, we consider the rise of pragmatism out of a bottom-up desire to know what ‘works’ in the midst of widespread disillusionment with society’s institutions. The second chapter looks at the difference between ‘institutions’, which exist largely to solve their own problems, and ‘facilitators’, which exist largely to solve their customers’ problems. The third focuses on the economic environment in which our financial system operates, including the prevalence of greed and stupidity and a dearth of scepticism and critical thought. The fourth chapter looks at how financial services are evolving in the context described in the previous three chapters. Finally, ‘Lipstick on a Pig’ explains how financial regulation that ironically was intended to protect us actually works to our detriment, and what changes could be made to encourage the growth of simple, low cost – and useful – financial services.
Publication date: January 2012
ISBN 978-1-907720-39-0
Print:£12.99//€15.70/$20 plus p&p; PDF/e-book: £8.99/€10.90/$14
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“Deane-Johns as The Pragmatist is worth his weight in White Papers on criminally overdue financial services reform and crystal clear thinking. His blog is essential reading for all of us who want to see big, effective change for the better. Not just because he agrees with us, but because he explains precisely what needs to be done. To have this wealth of invaluable observation, analysis and creative thinking brought together in one book is a godsend. That The Pragmatist is a gigging lawyer in the forefront of innovative businesses makes this work an even rarer and significant read. We should all send a copy to Cameron, Osborne and Cable; there might be hope for UK financial services reform yet.” Martin Campbell, Director, Beacon Strategic Communications
Book 5 of the Complete Banker Series - new edition
By Chris Skinner
Published: 30 November 2011
186pp paperback
Also available in PDF/e-book formats
ISBN: 978-1-907720-36-9
Price: print £12/EUR14/$19 (plus p&p)
Price: PDF/ebook £9.60/EUR11.60/$15.60 (plus VAT if applicable)
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Download Contents here
Download Introduction here
But this is not just another book about the financial crisis. This book is about the outcome. It tracks the markets from the day that Lehman Brothers collapsed, and before with Northern Rock, through the reactions of policymakers, politicians, regulators and markets. It shows where the weaknesses were in hindsight, and where the pitfalls may be in foresight. It tries to give the reader a chance to absorb and understand the key movements that created the crisis, and the explanation of why banks, bonuses and bosses are still at the trough feeding and greeding their way through the issues faced.
The Complete Banker series of books is based upon Chris Skinner’s influential blog. The series provides the reader with all they need to know about banking and is split into key themes covering retail, commercial and investment banking and the way they are being changed by economics, politics, technology and society. For the amateur and the expert, the knowledgeable and those seeking knowledge, the economist and the politician, the banker and the banked, the Complete Banker series provides you with the truth about the banking. Not just the truth, the whole truth and nothing but the truth ... but the Complete Truth.
Key topics:
Chapter 1 Anatomy of the crisis
Chapter 2 Governments in action
Chapter 3 Regulators’ reaction
Chapter 4 Banks’ inaction?
Chapter 5 Too big to fail?
Chapter 6 The bonus issue
Chapter 7 Solutions to the crisis – a personal view
“Chris has both the intellectual acumen as well as the drive and dedication to his industry which is so sadly rare in the business world today.” Steve Edwards MBE, Head of Fraud, eBay Europe
“Chris is uniquely skilled in articulately painting a clear picture of the dynamics impacting our future.” Deborah L. Bianucci, President & CEO, BAI, USA
“Chris successfully captures the pulse of the financial services industry, not from a European or American, but from a truly global perspective.” Emmanuel Daniel, Founder, The Asian Banker, Asia
Chris has been providing independent, expert commentary on the key developments in banking for over a decade in his role as Chief Executive of Balatro and Chairman of the Financial Services Club. He is now perhaps best known for his daily blog at www.thefinanser.com, and his writing for other media, such as The Banker magazine since 2004. He is also a key commentator on banking for prime time news channels including the BBC, Sky and Bloomberg. Prior to creating his independent entities, Chris had key roles at management and board levels covering insurance, retail and investment banking across a range of consulting and technology firms.
Book 1 of the Complete Banker Series
By Chris Skinner
Published: 27 September 2010
210pp paperback
ISBN: 978-1-907720-06-2
Price: £12/EUR14/$19 (plus p&p/VAT as applicable)
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“Chris has both the intellectual acumen as well as the drive and dedication to his industry which is so sadly rare in the business world today.” Steve Edwards MBE, Head of Fraud, eBay Europe
“Chris is uniquely skilled in articulately painting a clear picture of the dynamics impacting our future.” Deborah L. Bianucci, President & CEO, BAI, USA
“Chris successfully captures the pulse of the financial services industry, not from a European or American, but from a truly global perspective.” Emmanuel Daniel, Founder, The Asian Banker, Asia
Chris has been providing independent, expert commentary on the key developments in banking for over a decade in his role as Chief Executive of Balatro and Chairman of the Financial Services Club. He is now perhaps best known for his daily blog at www.thefinanser.com, and his writing for other media, such as The Banker magazine since 2004. He is also a key commentator on banking for prime time news channels including the BBC, Sky and Bloomberg. Prior to creating his independent entities, Chris had key roles at management and board levels covering insurance, retail and investment banking across a range of consulting and technology firms.
Book 2 of the Complete Banker Series
By Chris Skinner
Published: 27 September 2010
162pp paperback
Also available in PDF
ISBN: 978-1-907720-07-9
Price: £12/EUR14/$19 (plus p&p/VAT as applicable)
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Most banks are anti-social. They don’t engage with customers to ‘delight’ or ‘exceed their expectations’, mainly because customers don’t expect anything different. That doesn’t mean it cannot change. The social media revolution is rapidly turning this planet on its head. So, if you want to work out how to be a social bank and connect with your targeted communities of customers, this is a short guide as to how to do it.
The Complete Banker series of books is based upon Chris Skinner’s influential blog. The series provides the reader with all they need to know about banking and is split into key themes covering retail, commercial and investment banking and the way they are being changed by economics, politics, technology and society. For the amateur and the expert, the knowledgeable and those seeking knowledge, the economist and the politician, the banker and the banked, the Complete Banker series provides you with the truth about the banking. Not just the truth, the whole truth and nothing but the truth ... but the Complete Truth.
Key topics:
Chapter 1 The future of banking is social
Chapter 2 Social media’s challenges
Chapter 3 Twitter, Facebook and other social networks
Chapter 4 Social finance
Chapter 5 Social money and virtual worlds
Chapter 6 Social media in practice
Click here to see full contents in PDF format: Socialising the Antisocial Bank Contents.pdf 58 Kb
“Chris has both the intellectual acumen as well as the drive and dedication to his industry which is so sadly rare in the business world today.” Steve Edwards MBE, Head of Fraud, eBay Europe
“Chris is uniquely skilled in articulately painting a clear picture of the dynamics impacting our future.” Deborah L. Bianucci, President & CEO, BAI, USA
“Chris successfully captures the pulse of the financial services industry, not from a European or American, but from a truly global perspective.” Emmanuel Daniel, Founder, The Asian Banker, Asia
Chris has been providing independent, expert commentary on the key developments in banking for over a decade in his role as Chief Executive of Balatro and Chairman of the Financial Services Club. He is now perhaps best known for his daily blog at www.thefinanser.com, and his writing for other media, such as The Banker magazine since 2004. He is also a key commentator on banking for prime time news channels including the BBC, Sky and Bloomberg. Prior to creating his independent entities, Chris had key roles at management and board levels covering insurance, retail and investment banking across a range of consulting and technology firms.
Book 3 of the Complete Banker Series
By Chris Skinner
Published: 27 September 2010
184pp paperback
Also available in PDF
ISBN: 978-1-907720-08-6
Price: £12/EUR14/$19 (plus p&p)
Special offer: Save 20% when you buy all five in The Complete Banker set for £48/EUR58/$77 (plus p&p)
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The future is uncertain. However, if you could identify the most critical things likely to occur in the future today, then you could capitalise commercially upon the opportunities presented. So that’s what this book is all about: what are the most critical things that will occur in banking tomorrow that, if you invest in them today, mean that you can make your fortune. A simple enough premise, and one that I hold to be very true. So, if you want to work out how to the most successful bank you can be during the next decade, then this is the book for you.
The Complete Banker series of books is based upon Chris Skinner’s influential blog. The series provides the reader with all they need to know about banking and is split into key themes covering retail, commercial and investment banking and the way they are being changed by economics, politics, technology and society. For the amateur and the expert, the knowledgeable and those seeking knowledge, the economist and the politician, the banker and the banked, the Complete Banker series provides you with the truth about the banking. Not just the truth, the whole truth and nothing but the truth ... but the Complete Truth.
Key topics:
Chapter 1 Facing the future: bank strategy in uncertain times
Chapter 2 The new economics of banking
Chapter 3 Banking technology
Chapter 4 The great channel debate
Chapter 5 The mobile future of banking
Chapter 6 Changing customer relationships
Chapter 7 Marketing in the new media age
Chapter 8 Long-term thinking
Click here for full contents in PDF format:
“Chris has both the intellectual acumen as well as the drive and dedication to his industry which is so sadly rare in the business world today.” Steve Edwards MBE, Head of Fraud, eBay Europe
“Chris is uniquely skilled in articulately painting a clear picture of the dynamics impacting our future.” Deborah L. Bianucci, President & CEO, BAI, USA
“Chris successfully captures the pulse of the financial services industry, not from a European or American, but from a truly global perspective.” Emmanuel Daniel, Founder, The Asian Banker, Asia
Chris has been providing independent, expert commentary on the key developments in banking for over a decade in his role as Chief Executive of Balatro and Chairman of the Financial Services Club. He is now perhaps best known for his daily blog at www.thefinanser.com, and his writing for other media, such as The Banker magazine since 2004. He is also a key commentator on banking for prime time news channels including the BBC, Sky and Bloomberg. Prior to creating his independent entities, Chris had key roles at management and board levels covering insurance, retail and investment banking across a range of consulting and technology firms.
Book 4 of the Complete Banker Series
By Chris Skinner
Published: 27 September 2010
172pp paperback
Also available in PDF
ISBN: 978-1-907720-09-3
Price: £12/EUR14/$19 (plus p&p/VAT as applicable)
Special offer: Save 20% when you buy all five in The Complete Banker set for £48/EUR58/$77 (plus p&p)
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Are the investment banks a dangerously out of control threat to the global financial system, or do they bring innovation and liquidity to the market and alpha returns to their investors? Whichever your view, the investment world is changing and you need to know which are the key trends to track. This book reviews all of these areas and more. So, if you want to understand capital markets and investment banking and just why they get those big bonuses, this is a short guide for you.
The Complete Banker series of books is based upon Chris Skinner’s influential blog. The series provides the reader with all they need to know about banking and is split into key themes covering retail, commercial and investment banking and the way they are being changed by economics, politics, technology and society. For the amateur and the expert, the knowledgeable and those seeking knowledge, the economist and the politician, the banker and the banked, the Complete Banker series provides you with the truth about the banking. Not just the truth, the whole truth and nothing but the truth ... but the Complete Truth.
Key topics:
Chapter 1 The future for investment and trading
Chapter 2 The impact of MiFID and other regulations
Chapter 3 The liquidity debate
Chapter 4 The trading infrastructure: latency, light speed and dark pools
Chapter 5 New trading venues and incumbent exchanges
Chapter 6 Clearing and settlement
Click here to download full contents in PDF format: Not Every Bank is Goldman Sachs Contents.pdf
“Chris has both the intellectual acumen as well as the drive and dedication to his industry which is so sadly rare in the business world today.” Steve Edwards MBE, Head of Fraud, eBay Europe
“Chris is uniquely skilled in articulately painting a clear picture of the dynamics impacting our future.” Deborah L. Bianucci, President & CEO, BAI, USA
“Chris successfully captures the pulse of the financial services industry, not from a European or American, but from a truly global perspective.” Emmanuel Daniel, Founder, The Asian Banker, Asia
Chris has been providing independent, expert commentary on the key developments in banking for over a decade in his role as Chief Executive of Balatro and Chairman of the Financial Services Club. He is now perhaps best known for his daily blog at www.thefinanser.com, and his writing for other media, such as The Banker magazine since 2004. He is also a key commentator on banking for prime time news channels including the BBC, Sky and Bloomberg. Prior to creating his independent entities, Chris had key roles at management and board levels covering insurance, retail and investment banking across a range of consulting and technology firms.
Version 40.0 of a classic on environmental policy
I give this book a very firm FIVE STARS.
Anyone interested in the environment (science, policy, economics, life) should read it -- and then go out and tell some emperors that they are naked!
David Zetland
Senior water economist at Wageningen University in the Netherlands.
When TANSTAAFL (There Ain’t No Such Thing As A Free Lunch) was published in 1971, it was one of the first surveys of environmental policy to be written from a libertarian perspective. It sold many thousands of copies, and, over time, achieved the status of a classic.
40 years later, this new edition includes the full original text, long out of print, along with a new introduction and commentaries by the author,covering topics ranging from climate change, to globalization, to ecosocialism. The new material examines both successes and failures of environmental policy over the past four decades, and explains why it is so hard to get policies right. The central theme of the book remains the TANSTAAFL principle: The polluter must pay. market mechanisms, prices, and protection of property offer a surer path to a cleaner and more sustainable future than either bureaucratic controls or moral suasion unsupported by economic incentives.
Published September 2011
ISBN 978-1-907720-26-0
242 pages
To download the Contents in PDF format, click here
For the FREE Introduction, click here
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Introduction
The TANSTAAFL principle
What you will find in this book
A note on style
Chapter 1
WHAT ECOLOGICAL ECONOMICS IS ALL ABOUT
An Awareness of Threat
The Spaceship Earth
Ideology, Ecology, and the TANSTAAFL Principle
Chapter 1 Commentary
What has changed
The cost-benefit approach to environmental economics
What has not changed
The critique of productivism
Chapter 2
PRINCIPLES OF ECONOMICS IN ONE EASY LESSON
Marginalism and the Law of Supply and Demand
Efficiency and the Equimarginal Principle
The Invisible Hand
Chapter 2 Commentary
What has changed
What has not changed
Chapter 3
POLLUTION AND THE PRICE SYSTEM
The Invisible Hand Slips Up
How to Make Pollution Go Away
Chapter 3 Commentary
What has changed
Climate change moves to center stage
Experience with pay-for-pollution
What has not changed
Opposition from the right
Opposition from the left
Chapter 4
THE POLITICAL ECONOMY OF ECOLOGICAL ACTION
The Efficiency Paradox
Who Should Pay for the Cleanup?
Some Problems of Organizing Collective Action
Democracy and Collective Economic Action
Chapter 4 Commentary
What has changed
What has not changed
Chapter 5
COPING WITH THE POPULATION EXPLOSION
What Are We in For?
The Not-So-Simple Arithmetic of Population Growth
Is There an Optimal Population Size?
Chapter 5 Commentary
What has changed
What has not changed
Chapter 6
ENVIRONMENTAL PROBLEMS AND ECONOMIC DEVELOPMENT
Are We Exploiting the Third World?
Population, Loaves, and Fishes
Chapter 6 Commentary
What has changed
What has not changed
Chapter 7
PRESERVING THE WILDERNESS – PUBLIC INTEREST OR SPECIAL INTEREST?
On Good Economics and Good Government
Conservation and the Public Interest
A Positive Program for Preserving the Wilderness
Chapter 7 Commentary
What has changed
What has not changed
Chapter 8
TOWARD AN ECOLOGICALLY VIABLE ECONOMY
Chapter 8 Commentary
Choice and responsibility
The bottom line
Appendix
SCIENCE, PUBLIC POLICY, AND GLOBAL WARMING: RETHINKING THE MARKET-LIBERAL POSITION
Hayek on Liberalism, Conservatism, and Science
Climate Change and Property Rights: A Lockean Perspective
Applying the Lockean Framework
The Significance of Scientific Uncertainty
Conclusion
LIST OF TABLES AND FIGURES
Table 4.1: Hypothetical cost schedule for fume reduction
Figure 1.1: The throughput economy
Figure 1.2: The spaceship earth
Figure 3.1: Map
Figure 5.1: Hypothetical population growth curves
Figure 6.1: The demographic transition
Figure 7.1: Hypothetical distribution of the population with respect to their interest in wilderness preservation
Figure 7.2: Best land use over time
Figure 8.1: Detailed view of the spaceship earth
"A model of clear thinking and fun writing. Enjoy!" Professor Bryan Caplan, George Mason University
Professor Edwin G. Dolan
Edwin G. Dolan is an economist and educator with a Ph.D. from Yale University. Early in his career, he was a member of the economics faculty at Dartmouth College, the University of Chicago, and George Mason University. From 1990 to 2001, he taught in Moscow, Russia, where he and his wife founded the American Institute of Business and Economics (AIBEc), an independent, not-for-profit MBA program. Since 2001, he has taught at several universities in Europe, including Central European University in Budapest, the University of Economics in Prague, and the Stockholm School of Economics in Riga, where he has an ongoing annual visiting appointment. During a break in his teaching career, he worked in Washington, D.C. as an economist for the Antitrust Division of the Department of Justice and as a regulatory analyst for the Interstate Commerce Commission. There, he contributed to a successful drive for deregulation of trucking and railroads, which reduced highway congestion and saved millions of gallons of fuel annually. When not lecturing abroad, he makes his home in Washington’s San Juan Islands.
By Graham Bishop
"In this important book, Graham Bishop sets out many of the key challenges and choices facing policy makers as we move towards a system of European economic governance. It provides a valuable and thought-provoking contribution to one of the most important debates on public policy in Europe today." Jerzy Buzek, President of the European Parliament
Published: January 2011
ISBN: 978-1-907720-14-7
106pp, paperback Click here for FREE summary
Click here for full Contents
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Published: October 2010
ISBN: 978-1-907720-04-8 (paperback)
ISBN: 978-1-907720-05-5 (hardback)
278pp
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Key topics:
IntroductionWarwick Lightfoot is a professional economist with specialist interests in monetary policy, public expenditure, taxation and labour markets.
Formerly the economics editor of The European, he was for many years a frequent contributor to the Wall Street Journal and has written for the Financial Times, The Times, Sunday Times, the Daily Telegraph, Sunday Telegraph, and the Guardian. His articles on economics and public policy have also been published in specialist journals that range from Financial World, International Economy, and Investors Chronicle to the Times Literary Supplement and the Journal of Insolvency Practitioners.
Warwick worked in government as Special Adviser to the Chancellor of the Exchequer from 1989-92, initially appointed by Nigel Lawson and later reappointed by John Major and Norman Lamont. He was also Special Adviser to the Secretary of State for Employment, the Rt Hon Norman Fowler MP. He is a Councillor for the Royal Borough of Kensington and Chelsea.
by Graham Bishop
Understand the development of European financial marketsEurope’s financial system is part way through responding to a series of huge shocks. These were triggered by the US sub-prime mortgage crisis, but it soon became apparent that there were many problems that had been obscured by a long period of economic growth. These have now been forced to the surface and include the interlocking solvency of EU Member States and their banking systems. But they also include the dissatisfaction of electors and tax-payers with a financial system that has turned out to be far more risky than anyone realised, and dissatisfaction with the knowledge and ethics of some market participants.
All market participants – accountants, bankers, insurers, investors, lawyers, regulators – are likely to face demands to have a much greater understanding of their subject. This book is designed to help all students of financial regulation in the European Union, whether embarking on a career, or part-way through.
The foundation of such training is likely to include an understanding of how regulations are created and the political forces that propelled them into existence, as well as the technical compromises that had to be struck along the way. GrahamBishop.com is delighted to be able to put much of our research into the development of European financial markets into formats that can be used explicitly to provide the foundation of this knowledge base. This book provides an overview of the key developments in each sector – split by months so that it is a simple read-through of progress. We record the facts of proposals and decisions, as well as the arguments that went into the final compromise. (For those who wish to continue their professional development, we offer a range of possibilities – contact
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.)
But all this must be set in the framework of the economic crisis that may yet derail the single market and destroy the idea of a single European economic space. So we include a chapter on the key developments in that field, as well as Graham Bishop's own writings that attempt to offer helpful analyses and suggestions to promote a greater degree of unity in Europe.
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Published January 2012
ISBN 978-1-907720-35-2
206 pages, PDF format only
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About Graham Bishop
GrahamBishop.com was founded in July 2000 to bring our clients the direct insights that flow from Graham’s position as a leading technical analyst of economic and structural developments in the financial markets of Europe.
GrahamBishop.com is engaged with the key participants in this rapidly changing environment: Investors, issuers (government and private), politicians, officials, central bankers, providers of the market infrastructure, academics, the media and other interested parties. Our contacts span the EU: at the European level, they include the Parliament, Commission and Central Bank as well as representative bodies and think tanks. In many Member States, contacts cover the same breadth of participants. Our aim is to bring our members into contact with others in these groups and, especially, the opinions that flow from participants with such different perspectives.
The proximity to the policy formation process stems from Graham’s standing with the European Commission, the European Central Bank and European Parliament. This enables us to interpret economic and political developments with authority and insight. Moreover, we have close links with many think tanks in London and Brussels and the Brussels for Breakfast meetings in many EU financial centres give a particular insight into the interaction of market participants and regulators around the EU.
A new and essential course that explains the EU regulatory revolution for finance professionals at all levels
Why you need this course
The EU has been pushed into a journey to a new world of financial regulation and it is clear that EU finance professionals will be working within an overarching regulatory framework that is run at EU level. A large part of the EU shares a single currency which is forcing its users into an ever-closer union. But there is a second driving force towards regulatory change: the global financial crash and the corresponding global response co-ordinated at G20 level. Accordingly, users of the euro will see a much closer degree of financial regulatory integration to be a natural part and parcel of that political closeness.
A massive review of almost every aspect of regulation is underway – with more to come in the retail area and a second wave in the field of capital markets. As the full consequences of the crisis are considered, professionals in many fields (banking, securities, law, accountancy, asset management, insurance, etc.) may need targeted help to keep up with the pace and breadth of these changes.
Senior managers need to understand the political linkages that are driving fundamental reform horizontally across many different business sectors as failure to recognise then early may put their firms at a competitive disadvantage. As an example, the Commission’s retail agenda has not yet reached the popular press but the combination of SEPA with PRIPS, IMDII and MiFIDII is designed to give a level playing field across retail savings products from firms in securities, asset management and insurance. Moreover, that playing field is intended to be cross-border.
A newcomer to the industry will need an understanding of the origins of the pressures that have driven the current legislative patchwork into existence. Once the shape of the tree is understood, then the intricacies of the design of a particular branch will become relevant and comprehensible.
Course overview
Developed by economist and leading EU regulation expert Graham Bishop, The Creation of an EU Financial Regulatory Framework forms a Foundation Course for anyone who needs to understand the EU's journey into the new world of financial regulation. It consists of four online lectures, and accompanying course material, that may be undertaken as individual modules or as a complete course. Each lecture is split into three or four subsections so that each can be viewed independently and a professional can supplement their knowledge in any specific area they need. The complete course is designed to help all students of financial regulation in the European Union, whether embarking on a career, or part-way through. But it will enable a newcomer to the financial services industry to be well versed in the background to the EU's Single Currency, Single Market and Financial Regulation.
If required, there is a five question, multiple-choice exam at the end of each complete lecture, on successful completion, a pass certificate can be printed out for CPD purposes. An increasing number of professional bodies accept our course and webinars for Continuing Professional Development (CPD) purposes.
Lecture 1: Milestones in European Monetary Integration: 1945 – 2011 (includes a copy of the book 'The EU Fiscal Crisis: Forcing Eurozone Political Union in 2011) - more information on this book here
Lecture 2: The Politics of EU Financial Services Regulatory Architecture
Lecture 3: The Global Financial Crisis of 2007 and Onwards: The Global and EU Responses (includes a copy of the book 'EU Financal Regulation: Key Events 2010/2011) - more on this book here
Lecture 4: The 2010 regulatory reform package – implications
Download the full course synopsis here
Each Lecture is priced at €150+ VAT/£124+ VAT/$190, or €550+ VAT/£454 + VAT/$699 for the complete course. On payment you will be sent full instructions on how to access the material.
Lecture 1: Milestones in European Monetary Integration: 1945 – 2011
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Lecture 3: The Global Financial Crisis of 2007 and Onwards: The Global and EU Responses
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Lecture 4: The 2010 regulatory reform package – implications
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Part 1: Origins and objectives of the EU
1945 End of World War II
1946 Churchill In Zurich
1950 Schuman Declaration
1955 Messina Declaration
1957 Treaty of Rome
1986 Single European Act
Part 2: Creation of the single currency
1970 Werner Plan
Problems of the ERM
1989 The Delors Report
1991 Treaty of Maastricht
1999/02 Introduction of single currency
Part 3: Achievements relevant to financial services
1992 The single market - the "1992" programme
1999 FSAP - 1999 update of the single market
Part 4: Economic Governance
1979/2011 Development of the European Parliament
The Community method versus inter-governmentalism
2007 Treaty of Lisbon: Council and Parliament as co-legislators
2010 May: Effective decision for "political union"
2011 December: the International Agreement
Lecture 2: The Politics of EU Financial Services Regulatory Architecture
Part 1: SEM and Financial Services
The single market : '1992' programme
FSAP - 1998 update of the Single Market
Part 2: Driving the FSAP reforms forward
Commissioner Monti 1995-1999
Commissioner Bolkestein 1999-2004
Commissioner McCreevy 2004-2010
Commissioner Barnier 2010-2014
Part 3: Lamfalussy Process: financial integration = political integration
The Wise Men's mandate
The "four level" process
CESR, CEBS, CEIOPS
Parliament and Council co-decision
Lisbon Treaty
Part 4: Current financial regulation architecture - the 2010 package
De Larosière Group report
Key regulatory powers to European level
ESMA, EBA, EIOPA
Lecture 3: The Global Financial Crisis of 2007 and Onwards: The Global and EU Responses
Part 1: The Rise of the G20
Washington -2008
London - 2009
Pittsburgh - 2009
Toronto - 2010
Seoul - 2010
Cannes - 2011
Part 2: Globalisation of Financial Regulation
BIS
BCBS
IOSCO
IASB
IAIS
CPSS
FSB
Part 3: EU Responses (as at Autumn 2011)
Commission response to G20
Key Events - 2010/11
AIFMD
CRA
CRD III
EMIR
Lecture 4: The 2010 regulatory reform package – implications
Part 1: Powers
Council and Parliament
Commission
The Meroni Judgement and Comitology
Authorities
Part 2: Regulations and Directives
What is a Directive?
What is a Regulation?
The original request to Lamfalussy
Transposition problems of Directives
Solution: more Regulations
Part 3: Current financial regulation architecture - the 2010 package
De Larosière Group report
Key regulatory powers to European level
ESMA, EBA, EIOPA
Part 4: Impact on national regulations e.g. UK
Primacy of EU-level legislation
National regulators freedom to act
Role of FSA
GrahamBishop.com was founded in July 2000 to bring our clients the direct insights that flow from Graham’s position as a leading technical analyst of economic and structural developments in the financial markets of Europe.
GrahamBishop.com is engaged with the key participants in this rapidly changing environment: Investors, issuers (government and private), politicians, officials, central bankers, providers of the market infrastructure, academics, the media and other interested parties. Our contacts span the EU: at the European level, they include the Parliament, Commission and Central Bank as well as representative bodies and think tanks. In many Member States, contacts cover the same breadth of participants. Our aim is to bring our members into contact with others in these groups and, especially, the opinions that flow from participants with such different perspectives.
The proximity to the policy formation process stems from Graham’s standing with the European Commission, the European Central Bank and European Parliament. This enables us to interpret economic and political developments with authority and insight. Moreover, we have close links with many think tanks in London and Brussels and the Brussels for Breakfast meetings in many EU financial centres give a particular insight into the interaction of market participants and regulators around the EU.
Book 1 in the new series 'Customer Experience Without Borders'
by Christophe Langlois
Published: June 2011
ISBN 978-1-907720-15-4
266 pages
Download the free Introduction here
Download the full Contents here
PDF/ebook: UK £31.99 + VAT/EU €37 + VAT/RoW US$51
Paperback: £39.99/US$64.00//€46..66 plus p&p
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A Practical Guide to Social Media in Financial Services is both a start-up guide for the social media novice and a best practice guide for the more experienced. In it, you’ll find all you need to know about:
• Judging and assessing your social media operation;
• Proving the business case and ROI (get a copy for your Chief Financial Officer);
• The commonly made mistakes (and how to avoid them);
• Recruiting and managing talent, working with, not against, your social media team, improving worker relations, and breaking silos;
• Best practice by banking market and segment;
• The most comprehensive financial social media case book ever assembled;
• Learning the lessons and assessing the contribution of those who didn’t execute their initiatives properly;
• The more challenging questions you need to be asking a social media software vendor;
• And, of course, a forecast of where the industry might go next.
The risk of not embracing or at the very least acknowledging social media is considerable. So … what are you going to do about it?
Summary contents
Chapter 1 Social Media: Understanding the opportunity…
Chapter 2 Leadership 2.0: yes, Senior Executives can tweet and blog too
Chapter 3 HR, Recruitment, and Personal Branding
Chapter 4 Reputation, Risk and Moderation
Chapter 5 Public Relations 2.0: Towards more engagement
Chapter 6 Loyalty & Voice Of the Customer: turning your customers into brand ambassadors
Chapter 7 Stories: connecting with emotions and experiences, not financial products
Chapter 8 Innovation: Crowdsourcing, Foursquare and Labs
Chapter 9 Promotion, Contests and REWARDS
Chapter 10 Facebook: benchmarking 800+ Pages in 70 countries
Chapter 11 Twitter: benchmarking 1,400+ accounts in 70 countries
Chapter 12 From KYC to KYF: Know Your Followers/Fans
Chapter 13 Building Successful Online Communities14 Other Social Media Initiatives: corporate blogging, personal finance management, enterprise 2.0, virtual worlds
Christophe Langlois is a trusted advisor, an active blogger and business networker. He spent most of his career in banking and financial services covering the EMEA region.
In 2007 Christophe founded Visible-Banking.com, which quickly became the leading independent blog 100% focused on social media in banking, financial services and insurance.
In 2008 Christophe left his Senior Innovation Manager role at Lloyds TSB, one of the major banks in the UK, to set up Visible Media Ltd and help financial institutions to better understand and leverage social media.The Visible Banking Team now tracks over 2,400 initiatives from financial institutions in 70+ countries on twitter, facebook, youtube and blogs (April 2011).
We invite you to join the conversation on
• The Visible Banking blog (http://Visible-Banking.com)
• The Visible Banking facebook page (http://Facebook.com/VisibleBanking)
• The Visible Banking twitter account (http://Twitter.com/Visible_Banking)
By Sandy Vaci
Recommended by industry leaders from MasterCard Worldwide, Citigroup, UniCredit, RBS India, AIG/AIU, The Conference Board of Canada, EFMA and the Lafferty Group – a new book that represents the best investment in your sales performance you can make
Published: 10 December 2010
ISBN 978-1-907720-11-6
154 pages, paperback
Print: £49.95/US$80.00//€57 plus p&p
PDF: UK £39.95 + VAT/EU €45.60 + VAT/RoW US64.00
Channel Innovation in Financial Services - Print | £49.95 | Add to Cart |
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Introduction
Chapter 1 Branches – the basics
Location selection
Macro criteria
Micro criteria
Macro scorecard
Examples
Comments
Micro scorecard
Premises
Results to be expected
Chapter 2 Branch agents – ‘near sourcing’ to local entrepreneurs
Definition
Different concepts
Benefits
Key benefits to banks
Benefits to agents
Consumer benefits
Control
Start-up support
Overview
New versus existing locations
Interest-free loan
Promotional budget
Rental subsidy
Training
Salary
Financial implications
Location
Premises
Size
Appearance
Layout
Products
Services
IT support
Organisation
Staging the introduction
Organisational level of agents
Integration and reporting
Support functions
Recruitment
Training
Risk management
Control and audit
Legal / regulatory
Contract
Overview
Duties and authorised activities
Exclusions
Remuneration
Scope of contract
Commission
General commission design
Commission structure
Key questions
Knock-out criteria
Sample commission structure
Financials
Comparisons
Implementation
Summary
Case study 1: Volksbank's Romanian branch agent (branch franchise) set-up
Case study 2: Branch franchising and kiosk combination by ING
Case study 3: Community banking, using the agent banking model in Australia
Chapter 3 Sales agents – single-minded focus on acquisition efficiencies
Overview
Definition
Different concepts
Benefits
Case study 4: Limited promotional sales agent test
Case study 5: Ongoing national sales agent test
Products
Number of products
Types of products
Additional products
Product sales process
Services
IT support
Other support
Control, risk management, audit
Organisation
Roles and responsibilities
Career progression
Training
Start-up training
Ongoing training
Recruiting and dismissals
Recruiting process
Success factors
Dismissals
Contract
Remuneration
Starting up the commission system
Commission structures
Sales agent commissions
Team leader / senior leader commissions
Financials
Implementation
Summary
Appendix A – Sample prospect contact rules for sales agents
Appendix B – Sample sales agent contract
Attachment No.1
Attachment No.2
Attachment No.3
Attachment No.4
Attachment No.5
Appendix C – Sample list of content for sales agents' handbook
Chapter 4 Intermediary channels: maximising third-party relationships
Introduction
Basic principles
Case study 6: Example 1 – North America
Case study 7: Example 2 – Europe
Contracts – overview
Third-party types
Financial intermediaries
Retailers – point-of-sale (POS) sales finance
Other
Benefits
Benefits to partners
Watch-outs
Case study 8: Operational cost problems
Structures
Joint ventures
Revenue / cost / profit share
Straight commission system
Compensation
New sales versus portfolio
Commission plus incentives
Floor price approach
Other support
USPs
USPs for end-customers
USPs for intermediaries
Additional USP for both
Physical and process designs
Physical set-ups and integration
Retail POS finance
Process design
Sales generation
Direct sourcing
Broker sourcing
Retailer sourcing
Funds disbursement options
Loan repayment options
Customer ownership
Communicating through intermediaries
Partner selection
IT requirements
Chapter 5 Remote electronic channels: the limits of cost efficiency
Traditional electronic channels
Overview
Main types, roles and evolution
Telephone banking
Internet banking
ATMs
Kiosks
Challenges
Addressing the challenges
New types of electronic channels
Mobile banking
New internet developments
Virtual money
Virtual banking
Peer-to-peer banking
Social media-based channels
Chapter 6 Buying, managing and controlling your channels
Introduction
Mergers and acquisitions – buying your channels
Due diligence checklist
Overall business strategy fit
Marketing and sales review
Customer base
Prospect base
Intermediary contacts
Brand strength
Marketing infrastructure
Distribution and service channels
Credit risk management / lending products portfolio
Savings and deposits products portfolio
Personnel
Information technology, other
Customer relationship management – managing your channels
Definition
Key issues
Benefits
Alignments needed
Architecture
Case study 9: How things can go wrong with CRM implementation
Service quality – controlling your channels
Appendix A – M&A evaluation guidelines summary – a sales / marketing perspective
Reason
Components to review
Values to be assigned
Appendix B – CRM architecture – summary of basic business requirements
Marketing data mart
Contact management / sales force automation
Marketing planning
Appendix C – Service standards definition and measurement – sample outline for branches
Basic deliverables
SQ dimensions
Methods of measurement
Service standards (benchmarks, expectations)
Appendix D – Service standards definition and measurement – sample outline for call centres
Basic deliverables
SQ dimensions
Methods of measurement
Service standards (benchmarks, expectations)
LIST OF TABLES AND FIGURES
Table 1.1: Branch break-even and payback benchmarks
Table 2.1: Indicative cost models
Table 3.1: Portfolio growth
Table 3.2: Portfolio growth without sales agents
Table 3.3: Bank sales network dynamics
Table 3.4: Sales schedule for new sales agents
Table 4.1: POS sales finance partner selection and approach checklist
Table 4.2: Additional POS sales finance partner selection checklist
Table 4.3: Sales expectations
Figure 3.1: Organisational structure – integrating sales agents and their managers
Figure 3.2: Sales agent recruitment process
Figure 4.1: Personal loan sales and operations process design – retail store and direct sourced
Figure 5.1: People completely or somewhat trusting forms of advertising (%)
Click here for full contents in PDF format: A_Practitioners_Guide_to_Channel_Innovation_Contents.pdf
"If you want a true 'hands-on guide' to best practices in today's global retail banking, this book is for you. Sandy Vaci never disappoints. His new book is full of practical advice – the kind banking professional everywhere can use to turbo-charge their sales activities. Highly recommended!"
Patrick Desmarès, Secretary General, EFMA (European Financial Management & Marketing Association)
"Channel development and integration are some of the toughest issues retail bankers face in all markets. Make your life easier. Buy this book and read it – for the best guidance you will ever get!"
Michael Lafferty, Chairman, Lafferty Group
"Clear, concise and focused on the challenging role of building a retail presence under different models. I'm sure I would have benefited had I had access to Sandy Vaci's insights when I was building networks earlier in my career."
Michael D. Weitzman - Group Executive, MasterCard Worlwide (Customer Delivery - US Markets)
"This book is an insider's guide to execution. The best practices, latest benchmarks and implementation templates are business secrets which your competitors would not want you to know."
David Lim, Vice President, AIG / AIU (China, Hong Kong, Taiwan) (2006-2009)
“Practical, comprehensive, insightful. Will definitely form part of my office library.”
Puneet Bahl, Head of Retail Banking, The Royal Bank of Scotland Group, India
"These books do what their titles promise. They deliver an easy-to-use, hands-on overview of best practices. The reader will find tips for selling and sales management, with concrete examples from the financial services industry. "
Noel Cramer, Citigroup Product Head - Divestitures, EMEA Region
"A remarkable reading and effective practical guide. It presents alternative channels – sales agents, intermediaries, electronic channels – as an integral part of a financial institution's sales process, discussed through practical examples and case studies."
Zoltan Major, Executive Vice President, UniCredit, Central Eastern Europe
"An exceptional, comprehensive and practical review of the pitfalls and opportunities inherent in building a channel strategy for your financial services organisation. And who better to provide this than a man with decades of real-world experience including stints with several top-tier global banks?"
Perry Eisenschmid, Vice President, The Conference Board of Canada
Book 1 in the Keys to Sales Success series – the compete guidance package for sales professionals
By Sandy Vaci
Recommended by industry leaders from MasterCard Worldwide, Citigroup, UniCredit, RBS India, AIG/AIU, The Conference Board of Canada, EFMA and the Lafferty Group – a new book that represents the best investment in your sales performance you can make
Print edition
Published: 10 December 2010
ISBN 978-1-907720-03-1
230 pages, paperback
Print: £49.95/US$80.00//€57 plus p&p
PDF: £39.95 + VAT/EU €45.60 + VAT/ RoW US64.00
Sales and Sales Management in Financial Services - Print | £49.95 | Add to Cart |
Sales and Sales Management in Financial Services - PDF | £47.95 | Add to Cart |
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"If you want a true 'hands-on guide' to best practices in today's global retail banking, this book is for you. Sandy Vaci never disappoints. His new book is full of practical advice – the kind banking professional everywhere can use to turbo-charge their sales activities. Highly recommended!"
Patrick Desmarès, Secretary General, EFMA (European Financial Management & Marketing Association)
"Full of templates, benchmarks, best practices, practical examples. Read it today. You'll be using it by tomorrow."
Michael Lafferty, Chairman, Lafferty Group
"As a retail banker with 26 yrs experience in the US and internationally I found the book to be thoughtful and well structured, providing solid grounding in the development of a retail presence. The Scorecard logic is sound and practical. This book will help novice and experienced distribution planners alike and ensure that they have covered their options."
Michael D. Weitzman - Group Executive, MasterCard Worlwide (Customer Delivery - US Markets)
"An insider's guide to retail banking and best practices that can come only from a seasoned professional. Get it before your competitors do."
David Lim, Vice President, AIG / AIU (China, Hong Kong, Taiwan) (2006-2009)
“A must-read for all retail bankers, if they’re serious about accelerating growth.”
Puneet Bahl, Head of Retail Banking, The Royal Bank of Scotland Group, India
"These books do what their titles promise. They deliver an easy-to-use, hands-on overview of best practices. The reader will find tips for selling and sales management, with concrete examples from the financial services industry. "
Noel Cramer, Citigroup Product Head - Divestitures, EMEA Region
“Important reading for today's sales professionals. It presents sales as an integrated process – rather than just a set of commercial activities – discussed through effective case studies and concrete examples. Highly recommended for financial services salesmen and marketeers."
Zoltan Major, Executive Vice President, UniCredit, Central Eastern Europe
"This is very thorough, hands-on guide to sales management in financial services. It seems like a daunting task to summarise over 30 years of sales experience and tips into one book but Sandy has managed to do it. I can't think of a question or situation he hasn't covered!"
Perry Eisenschmid, Vice President, The Conference Board of Canada
Sandy Vaci is an international bank executive with 30 years’ experience across four continents, in close to 50 countries. He has held executive positions at companies such as Citibank’s Global Consumer Bank, Procter & Gamble, the Royal Bank of Scotland Group, Raiffeisen International and the Canadian Imperial Bank of Commerce.
He is currently Senior Lecturer in Marketing and Sales at the Maastricht School of Management and the Business School of Central European University. He is also Chairman of the Supervisory Board of the Credit Bank of Moscow and advises a wide range of companies on global best practices. His client list includes Barclays Bank, UniCredit Group, Eureko Insurance, Unilever, and the National Commercial Bank of Jamaica.
As a true ‘global citizen’, Sandy has three home bases (Toronto, Vienna, Budapest) which he shares with his wife of 25 years, Judit.
The EU Fiscal Crisis: Forcing Eurozone Political Union in 2011?
In this important book, Graham Bishop sets out many of the key challenges and choices facing policy makers as we move towards a system of European economic governance. It provides a valuable and thought-provoking contribution to one of the most important debates on public policy in Europe today. For more on the book, click hereEU Fiscal Crisis/EU Budget special offer PDF | £24.00 | Add to Cart |
OverviewThe Red Book is a collection of essays and thought pieces on political and economic policy that has been produced by Labour Left, a campaign grouping within the UK Labour Party that aims to generate ethically socialist policies and intellectually reclaim what it means to be Left.
There need to be fresh perspectives in the debate on the direction of change in Labour party policy in order to achieve future electoral success.
This is where Labour Left, and the Red Book, has its place. The writing in the Red Book aims to present a clear vision for a Labour Party and government of the future. Only by reaffirming Labour’s core values, but updating them for the modern setting, can the party hope to reconnect with its traditional base.
With the Red Book, Labour Left has found its voice.
Publication date: January 2012 (paperback)
Order your copy: £9.99/€11.60/$15.55 plus p&p
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Where is banking's moral compass?
This short book argues that bankers are good for society if the constraints that regulate them direct bankers to behave for the good of society.
It makes clear that banking keeps society civilised as, without such controls, we would have anarchy and war. It argues that bankers historically have been constrained by religious shackles that, through the fear of God, made bankers behave appropriately. It asks what bankers fear today and whether the moral compass and lessening of religious beliefs is one reason why bankers have been bad. After all, the love of money is the root of all evil.
It concludes that for bankers to be good for society, they have to have a fear of retribution and a strong moral compass. This will happen as the American culture of casino capitalism is replaced by an Asian culture of community-based consensus combined with Islamic finance influences.
Published April 2012
ISBN: 978-1-907720-45-1
PDF: £5.99 + VAT/€7.16 + VAT/$9.30
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Preface
Introduction
1 Why banking is essential for society
2 A banker’s role in society
Money and the seven deadly sins
3 Bankers’ morals and ethics
Religious codes
4 Banking for good or for bad
The rise and fall of the Roman Empire
The rise and fall of Renaissance Italy
The South Sea Bubble
The Great Depression
5 The role of bankers today
Creating risk
Flawed modelling
The failure of self-regulation
The role of technology
The need for constraint
6 The role of bankers tomorrow
Providing direction
The future is in the East
The rise of Islamic finance
7 Conclusions
Creating a safer market
About Chris Skinner
Chris has been providing independent, expert commentary on the key developments in banking for over a decade in his role as Chief Executive of Balatro and Chairman of the Financial Services Club. In particular, he has been writing for various media, such as the Banker Magazine, since 2004 and is a key commentator on banking for prime time news channels including the BBC, Sky and Bloomberg. Prior to creating his independent entities, Chris had key roles at management and board levels covering insurance, retail and investment banking across a range of consulting and technology firms.
How did the City of London get to be the world’s leading financial centre?
Its history can be traced from the arrival of the Romans through two millennia involving trading in stocks and gold, the funding of kings and wars, to the Big Bang and the current crisis – the City has always been a centre of international financial activity.
This fascinating history is based on Chris Skinner’s celebrated blog, which brings out the colour and the characters as well as providing sharp analysis of how the City works.
Published April 2012
ISBN: 978-1-907720-45-1
PDF: £5.99 + VAT/€7.16 + VAT/$9.30
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About Chris Skinner
Chris has been providing independent, expert commentary on the key developments in banking for over a decade in his role as Chief Executive of Balatro and Chairman of the Financial Services Club. In particular, he has been writing for various media, such as the Banker Magazine, since 2004 and is a key commentator on banking for prime time news channels including the BBC, Sky and Bloomberg. Prior to creating his independent entities, Chris had key roles at management and board levels covering insurance, retail and investment banking across a range of consulting and technology firms.
by Simon Dixon
OverviewWe are in a time like no other. Those who play the game by the new rules understand that seven highly disruptive new technologies are changing the rules of work.
Those who understand the rules of money and finance also know that we are sitting on a debt trap that is proving increasingly hard to finance. They are preparing now. So can you.
We are also living in a time when technology is replacing jobs at a fast rate. Your career may be next. If you own a business, you need to prepare too.
So how do we thrive in such unique times?
Those who do not understand the new rules of finance, technology and money will lose out.
This book explains the rules, how you can use them to overcome the problems you will face, and how you can prosper, during and after the massive change ahead.
Bank to the Future was published in February 2012 in print, PDF and e-book formats. The e-book and PDF formats are fully interactive, highly illustrated, and provide links to videos and relevant web sites and social networking sites, and offer the best experience of the book's resources.
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"Simon's vision for your future and how finance will affect us all is eye-opening and a must read for all who care about protecting themselves in the rough rides ahead." Thomas Power, founder of the first business to business social network, Ecademy.
"Having disrupted traditional banking twice in my life, I think I am qualified to spot a disruption. The future that Simon talks about in this book is disruptive to not just banks, but every financial institution. Both controversial and insightful." Mike Harris, CEO & Founder of two banks - Egg & First Direct
"We'll see some radical changes in the financial system over the next few years. Simon does a brilliant job of explaining the fundamental problems with the current system, and showing how innovation and entrepreneurs can address these fatal flaws and change finance for the better." Ben Dyson, Director & Founder of Positive Money
Contents
Chapter 1 - The economy of freedom
Chapter 2 - The debt trap
Chapter 3 - The free economy
Chapter 4 - Back to 1844
Chapter 5 - Hugely Disruptive Technology 1 - The World Wide Web
Chapter 6 - Hugely Disruptive Technology 2 - Digital Money
Chapter 7 - Hugely Disruptive Technology 3 - The Social Networks
Chapter 8 - Hugely Disruptive Technology 4 - CrowdFunding
Chapter 9 - Hugely Disruptive Technology 5 - Person To Person Lending
Chapter 10 - Hugely Disruptive Technology 6 - MicroFinance Platforms
Chapter 11 - Hugely Disruptive Technology 7 - The Mobile Smart Phone
Chapter 12 - To Reform Or Not To Reform?
After founding the world's leading online training company for students seeking careers in investment banking with billionaire Peter Hargreaves, Simon dedicated himself to 'banking reform through education, politics and entrepreneurship.
As founder of BankToTheFuture.com, an online social network where users can fund, borrow, raise funds and invest, Simon has first hand experience of how hugely disruptive technologies like social networking, crowdfunding and person to person lending can disrupt an entire industry.
Simon Dixon's mission is to create a working model of banking reform as well as continue to campaign for banking reform by implementing the proposed reforms outlined by the not-for-profit organisation 'Positive Money'.
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BANKRUPT: Why Banking is Broken. How it can be Transformed.
Rising fees.
Rampant foreclosures.
Americans (and much of the rest of the world) are angry and fed up with banks.
In this explosive book, Carol Realini reveals what afflicts today’s biggest banks and how they can transform using disruptive innovation to reconnect with their customers.
Overview
Today’s vast superbanks are organizations that seem to operate by their own rules and trample their Main Street customers. BANKRUPT shows what afflicts today’s biggest banks, and shows how they nickel-and-dime the average customer even as they hold trillions of dollars in assets and government bailout funds.
It’s not about creating nostalgia for a golden age that is long past.
It’s about how today’s banks can transform themselves to redefine banking. It’s a call for leadership that lives by the motto “Do the right thing.”
To chart a path to the future, Carol draws upon her extensive personal experience in India, and reveals the amazing revolution in grassroots banking that is taking place right now. BANKRUPT is an optimistic book. It uses the crisis we are experiencing as a way to look forward to a very different kind of future for banking – one that will benefit both the banks and their millions of customers.
BANKRUPT: Why Banking is Broken. How it can be Transformed.
Published April 2012
ISBN 978-1-907720-52-9
178 pages
Paperback $18.99/£12.99./€14.45 (plus postage)
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This excerpt is taken from the Introduction to BANKRUPT
The world has changed in many ways, but people still need their local bank to be there to help keep their money safe, save for education, build a future for their families, support their communities, and provide services to small businesses. Yet many people believe that banks have lost their way.
Banks have an excess of computers, branches, websites, mobile apps, and ATMs. They offer a dizzying array of services. But in the process they have lost something precious: their compassion and dedication to their customers.
With advertisements that saturate the airwaves, they compete for our business – but when we give them our business, the relationship suddenly becomes adversarial. As prospects we are wooed; as customers we are suspect. We become enemies who must be charged fees for every imagined transgression.
The bank hides behind pages of fine print. They sell credit cards that charge breathtaking interest rates. They advertise that they are friendly and community-spirited, yet the average person cannot get a mortgage and the small businessperson cannot get a loan.
The nation’s banks are sitting on trillions of dollars in assets and yet they nickel-and-dime the average customer who has a thousand dollars on deposit. It seems that during the recent Great Recession they figured out how to save themselves, and then how to adapt their business model to increase market share with the richest one percent.
Is it our imagination? Are we, the customers, to blame? Are we ungrateful? Are we demanding services without expecting to pay for them? Fifty years ago, there were no ATMs. If you wanted to withdraw some money out of your bank account for a weekend activity, you had to go to the bank before the doors closed at three o’clock on Friday afternoon. If you couldn’t get there in time, you couldn’t get your cash until Monday morning.The only fee you ever paid was a few bucks for a new box of checks. Banking didn’t cost much, but they didn’t offer many special services, either.
Over the past fifty years, banking and the banking industry have changed. Thanks in part to aggressive marketing by big banks, we take for granted many services that did not exist years ago.
This book is not about creating nostalgia for some imagined golden age that is long past. Change is a necessary part of life. But consumers have a right to expect and demand transparency, fairness, and real competition in the banking industry. They have a right to expect that advances in technology that benefit the banks will also benefit the consumer.
This book examines two key areas of concern. The first is the crisis the banks are facing, and how deep the hole is. This includes what makes it so difficult for the banks to evolve in a positive direction as conditions change, and how the business model that worked fifty years ago may have created many of the problems they must tackle to move forward.
The other is about the disruption that is on the horizon. Two forces are converging to change banking forever. First is the customer demand for good service at an affordable price. Second are technological changes that are reshaping our lives and businesses. Banks will either step up to participate in this disruption – or will fade into the background. For banks to participate they will need to change everything; their culture, their products, their business models, and their services will all need to change. This is not about incremental change; it is about disruption.
Bankers need to reconnect with their community. They need to change their focus from expensive business trips, protecting traditional revenue sources, maintaining legacy systems. The new focus must be on the customer.
Starting with the home equity crisis of late 2007, the Great Recession has been a long and painful period of high unemployment, loss of middle class wealth, and surging poverty. It may be a challenging market environment for the banking industry, but it is even harder on the people who most need their services. The big banks have especially lost their commitment to serving everyday people by providing affordable banking services that empower people’s life and work. In the US the number of American who are opting out of traditional banking is on the increase to new heights; 106 million Americans are cash preferred.
The change that must come will not only benefit millions of households in the United States; it will also impact our competitiveness globally. Innovation in banking will help us be more competitive as we operate in a growing global economy.
As a society, we increasingly bank with a handful of large banks that don’t care about our individual needs. They care about their compensation packages, their careers, and themselves, but they don’t care about their customers. It is a crisis.
To the companies, we say change the boards and change the management teams. Bring on bank leadership that cares about regular people and cares enough to require that their organizations figure out how to give the customers more while charging them less. What is needed are organizations that are leveraging new technologies and redefining products to bring more value to their customers.
This is an optimistic book. It sees the crisis we are experiencing as a way to look forward to a very different kind of future for banking. The middle class needs to recapture banking. We are everyday customers. We can empathize with our neighbors who watch their daily expenses while dreaming of a better future for their children. We are the small business owners or new business creators who start with sweat equity and hard work. And some of us are even the employees of banks.
We don’t have to accept the status quo.
"BANKRUPT is a wake-up call not only to America's bankers but to the nation at large. How could America have so many consumers 'underserved' today by our traditional financial institutions? What will it take to ensure all Americans have access to low-cost products to help them manage their money? BANKRUPT provides fresh insights and ideas for a path toward needed product and service innovation, new business models, and leaders who welcome the transformation required to serve our nation as it deserves to be served." Jane Thompson, former President, Walmart Financial Services, and American Banker's Innovator of the Year 2011
“Carol Realini is a tenacious visionary and brilliant writer. She has not only written a revolutionary book but launched an entire movement to reverse the appalling lack of integrity, innovative practices and heart in the banking industry. Her proven entrepreneurial success and cleverness will surely catalyze the deep and desperately needed transformation in the world today. This book is a must read!” Jacqueline Miller, CEO, Partnerships For Change
“Carol’s thoughts on the banking industry are from her solid experience in developed, developing and emerging markets where the real and radical financial sector transformation is happening. Combining her acumen for innovation with her passion for reforms in the sector, Carol is able to establish that indeed the industry can still have meaningful impact on the new ‘drivers of the global economy’-the ‘financially excluded’.”Jojo Malolos, President and CEO, Smart Hub, Inc.
“Carol’s curiosity about the world, both how it works and, more importantly, what we can do to improve it, is infectious. Her thoughtful approach to the lack of affordable banking services and harnessing mobile technology to provide a solution to millions of people has distinguish her as a leader and a visionary.” Howard B. Gefen, Director, WW Mobile Business Dev, Amazon.com
“Carol Realini is an inspiration to women entrepreneurs around the world. Her pioneering work in mobile payments laid the rails for a host of other work, not just in the US but also around the world. I greatly value Carol’s ability to get straight to the heart of the problem, influence thinking and guide action.” Charmaine Oak, Practice Lead, Digital Money at Shift Thought
Carol Realini is a successful CEO, entrepreneur and board member with technology and financial services industry experience. She is a globally recognized technology innovator and has successfully led companies through initial public offerings, as well as into acquisitions. She is driven by a passion to improve people’s lives through technology.
Carol has extensive experience in financial services (mobile, payments) and technology (mobile, smart phone applications, payments and banking, enterprise software, distributed computing) and has worked extensively in India and Africa on mobile money. Her latest venture, Obopay, which she founded and served as CEO for 5 years and Executive Chair for one year, is a leading global mobile banking and payment provider.
Carol’s long history of entrepreneurship includes Obopay, Chordiant (IPO), J. Frank Consulting (Acquired), and Legato (IPO). In addition, she has served on several boards of directors, including the NGOs Search for Common Ground and GlobalGiving, and corporate boards Obopay, Chordiant and Invio. Carol also mentors young entrepreneurs in Silicon Valley, providing wisdom and lessons learned from her four successful startup experiences.
A recognized international expert in mobile money, Carol has presented to world business and political leaders at events including those hosted by the U.S. State Department, the World Economic Forum, and the Gates Foundation. In 2008, Carol was named one of the 50 Top Women in Technology by Corporate Board Member magazine, and in 2010, was recognized as one of the most influential women in Silicon Valley by the Silicon Valley Business Journal.
Follow Carol on Twitter @carolrealini and find out more about her work and her passion on her blog http://carolrealini.wordpress.com/
Contact details:
TEL: +1.650.622.6800
FAX: +1.650.352.2476
A quicker and more cost effective route to the high performance organisation
By Colin Coulson-Thomas
Overview
Many talent management programmes are unaffordable and destined to fail.
Talented people can be costly to recruit and difficult to manage and retain.
Fortunes are spent on expensive people who are not engaged, effectively used, or properly supported.
This report sets out a practical and affordable route to building high performance organisations and quickly achieving multiple objectives. The approach it recommends can avoid traditional trade-offs and will benefit people and organisations.
A feature of the report is its mini-case studies, which provide examples of applications of the recommended approach within the report.
Each mini-case illustrates a successful response to a generic challenge facing organisations. For each organisation the mini-case study briefly presents the problem addressed, what was done, results achieved and subsequent situation, what made difference and main learning points.
Case studies include:
Published by Policy Publications in association with Adaptation
184pp
ISBN 978-1-872980-20-1
Print £987.00/€1,197.00/$1,574 (plus postage)
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Executive Summary
1 Talent Management and the High Performance Organisation
2 Underpinning Research and Experience
3 Addressing Fundamental Challenges
4 Innovation, and Launching and Selling New Products
5 Building and Supporting High Performance Communities
6 24/7 Learning and Development
7 Transforming Public Services
8 Purchasing and Informed Decision Making
9 Implementing Corporate Policies and Strategies
10 Corporate Communications
11 Addressing Special Situations
12 Adopting and Implementing Performance Support
13 Embracing a More Balanced Approach
References
Mini-case studies
A quicker and more cost effective route to the high performance organisation
By Colin Coulson-Thomas
Overview
Many areas of the public sector face financial constraints and/or increases in demand that are outstripping available resources.
At the same time policy makers and the public are impatient for responses and results. While still calling for improvements and new initiatives, they may not be prepared to wait for multi-year transformation programmes to deliver results, even if these were cost effective and likely to succeed.
This report sets out a practical route to transforming public services, building high performance organisations and quickly achieving multiple objectives. The approach can avoid traditional trade-offs and benefits people and organisations.
A feature of the report are the mini-case studies, which provide examples of applications of the recommended approach within the report. Each mini-case illustrates a successful response to a generic challenge facing organisations.
For each organisation the mini-case study briefly presents the problem addressed, what was done, results achieved and subsequent situation, what made difference and main learning points.
Published by Policy Publications in association with Adaptation
200pp
ISBN 978-1-872980-54-6
Print £357.00/€433.50/$568.70 (plus postage)
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Contents
Executive Summary
1 Creating High Performance Public Organisations
2 Underpinning Investigation of Performance Levers
3 Addressing Continuing Concerns and Challenges
4 Reducing Risk and Enabling Compliance
5 Talent Management
6 Communicating and Engaging with Staff and the Public
7 24/7 Learning and Development
8 Supporting Innovation and Diffusion
9 Procurement and Supporting Responsible Decision Making
10 Supporting Communities of Professionals
11 Transforming Healthcare Services
12 Adopting and Implementing Performance Support
13 Embracing ‘New Leadership’
References
Mini-case studies
Newly published - Worldwide market analysis and competitor positioning in the high-end handset market in 2012 and beyond
By Portio Research
The mobile handset industry is a $241 billion business, and with that kind of revenue flow the question is, can you afford NOT to be a part of this boom?
The smartphone business has been the single biggest revenue-generating growth-story over the last 4 years as the rest of the tech sector suffers amid this seemingly endless recession. Subscriber growth has slowed dramatically in saturated markets, voice and text have reach commodity pricing and margins are constantly squeezed hard under consumer pressure, yet around the world the appetite for new smartphones continues to gain pace.
Continuing to redefine the handset business, smartphones are fast becoming the device of choice for hundreds of millions of consumers, and 2012 is the year that worldwide smartphone shipments will top half a billion in one year. In this report you will learn that smartphone shipments reached 485 million in 2011, and that number will top 655 million in 2012, rising to over 1 billion smartphones per year by 2016.
This report will show you where that growth is going to be, and who the major players are, and how they are fighting for growth and market share in different regions. Packed with data, charts, figures and tables for your market forecasts, business plans and investor presentations, you cannot afford to miss this all-new market report.
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Banking and payments
The Top 10 Mistakes in Financial IT and How to Avoid Them
Mobile Messaging Futures 2012-2016
Mobile Data Usage Trends 2011-2015
The Polish Contactless Payments Market 2011-2012
The Global Contactless Payments Market
Eastern Europe: Risk Perceptions vs Economic Fundamentals
Disruptive Mobile Applications and Services 2011-2015
Be Your Own CFO: The Art of Cash Management for SMEs
A Practical Guide to Social Media in FS
Bernie Madoff: the Part I Didn't Play in his Downfall
Sales and Sales Management in FS
Channel Innovation in Financial Services
Effective Bank Regulation and Supervision
Economics
Transforming Public Services
The Creation of an EU Financial Regulatory Framework
Sorry, We Have No Money: Britain's Economic Problem
TANSTAAFL: A Libertarian Perspective on Environmental Policy
Understanding the EU Budget
The EU Fiscal Crisis