Creating excellence in SME Banking.
The SBBN Small Business Financial Services Best Practices Benchmark uses exclusive data from 20 financial institutions in 9 countries to present the operations and strategies that boost productivity, lower costs and which characterize the best practice organisations in small business finance.
Table of Contents
Executive Summary - Introduction and Methodology
Section 1: Account Origination Section 2: Underwriting and Loan Approval Section 3: Loan Documentation, Booking and Funding Section 4: Loan Collections and Recovery Section 5 Loan Portfolio Monitoring
About the Report
Institutions’ perceptions of the small business sector are assessed, including the regulatory factors driving and impeding small business financing.
The results of the survey have been used to compile granular detail on drivers of small business finance success and profitability.
The report shows how successful institutions achieve high productivity and lower costs while maintaining or improving revenue, credit quality and service quality.
Small Business Banking Network (SBBN), a CapitalPlus Exchange initiative, is a global industry-building initiative and community platform that exists to expand the capacity, competency and willingness of financial institutions to serve small and growing businesses – the engine of income and job creation in developing economies.
SBBN works to accelerate the success of financial institutions that target underserved entrepreneurs by providing high quality operational and strategic services, peer learning opportunities and access to best practices and industry initiatives. This powerful combination of reinforcing services dramatically increases the scale, profitability and development impact of the financial institutions that we serve.
For more about SBBN, click here.
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Non members $299 plus VAT in certain territories
Hard Copy: SSBN members $99 + Postage and Packing
Non members $299 + Postage and packing
Published, January 2013.